The Florence™️| Premium gold Timepiece

No, our watches are crafted with high-quality materials, including solid gold plating, designed to withstand the test of time. With proper care, your Clemence watch will retain its shine and elegance for many years to come. We recommend avoiding direct exposure to harsh chemicals, moisture, and extreme temperatures to keep it looking as beautiful as the day you bought it.

Absolutely! We want you to be completely happy with your purchase. If for any reason you're not satisfied, we offer a 30-day return policy. Simply contact us, and we’ll guide you through the return process.

Orders are typically processed and shipped within 24 hours. Delivery times vary depending on your location, but most orders arrive within 8-12 business days. You’ll receive a tracking number as soon as your order has shipped, so you can monitor its progress.

Yes! Our watches come with adjustable straps that can be resized to fit a variety of wrist sizes. If you need assistance adjusting the strap, feel free to reach out to us, and we’ll guide you through the process.

Once your Clemence gold watch has shipped, you will receive a tracking number via email. You can use this number to track the progress of your order directly on the carrier's website. We also send you updates if there are any delays or changes to your delivery status.